Info

The Best Way to
  • order supplies.
  • shred & recycle.
  • save the planet.

Find all the info you need right here about Pedro’s Planet.  From our hours to our deliveries to returns and more!

HOURS:

Office hours are from 8:30 AM to 5:00 PM (Central Time) on weekdays. Please call or fax your orders in by 4:30 PM if possible as we perform daily computer maintenance at the end of each day. Orders over the Web are taken 24/7.

RUSH DELIVERIES:

Courier charges will apply to all deliveries made by couriers.

LATE PAYMENTS:

Invoices not paid within 30 days will be subject to a 1.5% service charge per month or 18% annually. Accounts over 90 days past due will be C.O.D. until past due amounts are paid in full.

RETURNS:

Returns (in original container) must be made within 30 days of purchase for full credit. Returns made after 30 days will be subject to a 20% restocking charge. Plug-in items that are subject to manufacturers warranty become a warranty issue for the manufacturer after 5 days.

PAPER DESTRUCTION:

We pick up all paper that needs to be destroyed from locked consoles at our customers business. We then take paper out of locked consoles in a secure nylon bag and put it in our locked trucks. At the end of the drivers shift the material is put into a locked bin in our secured warehouse. The next morning all of the confidential paper is then brought to a separate warehouse where all of the paper is destroyed in front of the driver. The paper is dropped in a shredder called the Vecoplan grinder which completely destroys documents and is more secure than standard strip shredding. The paper is actually grinded together, grinding creates irregular and smaller pieces, making it virtually impossible to recreate the document being destroyed.

Holiday Schedule

Our offices are closed on the following nationally recognized holidays. 

Martin Luther King Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Thanksgiving Day After
Christmas Day
Christmas Day After
New Years Day

RECYCLING: WE DONATE MONEY WHERE IT COUNTS!

Pedro’s planet has made a conscious decision to give back to the communities where we recycle waste paper. The money collected from selling wastepaper to paper mills is given to different groups.

In 2013 we donated over $12,000.00 to other groups working to help our Planet! That figure doesn’t include hundreds of hours put in by our employees to recycle just shy of a million pounds of waste paper, and recyclables over the last year!!

ThrottleNet
5500$
BUILD St.Louis
3500$
Community Shares of Colorado
7500$
Earth 9-1-1.org
8500$